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Wanting to Be Heard, Sales and Emotional Intelligence
In sales so many potential customers or prospects are in the “wanting to be heard” behavior. Their desire to want someone to hear them probably exceeds their need of waiting to be heard. Credit...
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Traffic Circles and Sales Processes
Traffic circles really put many people into a complete dither. These drivers don’t know whether to yield, stop or worse yet to go. Today as I patiently sat behind one of those confused drivers I...
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Aligning the Sales Process to the Evolution of Trust
Trust. Much is written about trust within selling because people buy from people they know and trust. Yet how many sales processes directly align the development or better yet the evolution of trust to...
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